Delivery Solutions Architect - Digital Native Business

Who you are

You have a strong background in technical solutions and customer engagement, ideally with experience in data platforms. You understand the complexities of customer needs and can effectively communicate technical concepts to various stakeholders. Your ability to build executive relationships and orchestrate teams is key to driving growth and success for your customers. You are comfortable in a hybrid role that combines technical expertise with commercial acumen, ensuring that customers maximize their investment in the Databricks platform.

Desirable

Experience with cloud technologies, particularly AWS, and familiarity with big data tools like Apache Spark will set you apart. You have a proven track record of engaging with customers post-sale, guiding them through technical challenges, and ensuring they achieve their desired outcomes.

What you'll do

In this role, you will engage with Solutions Architects to understand the demand plan for prioritized customers. You will lead technical discussions and provide guidance on best practices for using the Databricks platform. Your responsibilities will include developing strategies to enhance customer engagement and satisfaction, as well as collaborating with internal teams to ensure a seamless experience for customers. You will also be responsible for tracking customer usage and identifying opportunities for further adoption of Databricks solutions.

You will play a pivotal role in driving customer success by increasing technical accountability and ensuring that customers are leveraging the full capabilities of the Databricks platform. This involves creating tailored plans that align with customer goals and working closely with sales and engineering teams to execute these plans effectively. Your ability to communicate complex technical information in an accessible manner will be crucial in fostering strong relationships with customers.

What we offer

At Databricks, we are committed to empowering our employees and providing them with the tools they need to succeed. You will have the opportunity to work in a collaborative environment where innovation is encouraged. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to solve the world's toughest data problems and make a significant impact in the industry.