Presales Architect - Trust, Identity and Compliance

Who you are

You have a strong background in presales engineering and a deep understanding of trust, identity, and compliance solutions. Your experience allows you to consult effectively on complex, multi-product opportunities, ensuring that client needs are met with innovative solutions. You thrive in collaborative environments, working closely with sales, solutions engineering, and enterprise strategists to scope and design solutions that fit seamlessly into client ecosystems. Your ability to communicate technical concepts to non-technical stakeholders is a key strength, enabling you to paint a compelling vision of Twilio's offerings.

You are adaptable and eager to learn, staying updated on industry trends and technology shifts that can impact client strategies. Your analytical mindset helps you identify technology patterns that can influence product development and strategy. You are committed to fostering a culture of inclusion and connection, understanding that diverse perspectives lead to better outcomes.

Desirable

Experience with AI technologies and their application in trust and compliance is a plus. Familiarity with cloud communications and the ability to navigate complex client environments will set you apart. You are comfortable working in a remote-first environment and have a proven track record of building strong relationships with clients and internal teams.

What you'll do

In this role, you will be responsible for consulting with clients to understand their needs and how Twilio's solutions can address them. You will scope, design, and validate multi-product solutions, ensuring they align with the client's long-term vision. Your role will involve collaborating with product, engineering, and marketing teams to share insights and influence product strategy based on client feedback and market trends. You will also participate in sales presentations, demonstrating the value of Twilio's offerings and how they can solve client challenges.

You will be a critical partner in the sales process, helping to articulate the technical aspects of solutions and ensuring that all stakeholders are aligned. Your ability to translate complex technical information into clear, actionable insights will be essential in driving successful outcomes for clients. You will also contribute to the development of best practices and resources that support the sales team in their efforts to engage with clients effectively.

What we offer

Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a vibrant team that values diversity and inclusion, with opportunities for professional growth and development. Twilio is committed to providing the tools and resources you need to succeed in your role, including access to training and mentorship programs. You will have the chance to make a significant impact on the future of communications, working with cutting-edge technologies and innovative solutions that empower businesses and developers worldwide.