Fraud Investigations Team Lead

Who you are

You have a proven track record in fraud investigations, with at least 5 years of experience in the financial services sector. Your expertise in identifying fraudulent activities and implementing effective prevention strategies sets you apart. You possess strong analytical skills and are adept at using data to drive decisions. You have experience leading teams and mentoring junior investigators, fostering a collaborative environment that encourages growth and development.

You are detail-oriented and have a keen eye for discrepancies, enabling you to spot potential fraud before it escalates. Your communication skills are exceptional, allowing you to convey complex information clearly to both your team and stakeholders. You thrive in a fast-paced environment and are comfortable making decisions under pressure. You are committed to maintaining the highest standards of integrity and compliance in all investigations.

Desirable

Experience with advanced fraud detection technologies and methodologies is a plus. Familiarity with regulatory requirements in the financial sector will enhance your ability to navigate compliance challenges. You may also have a background in data analysis or risk management, which will further support your role in identifying trends and patterns in fraudulent activities.

What you'll do

As the Fraud Investigations Team Lead, you will be responsible for overseeing the fraud investigation process from start to finish. You will lead a team of investigators, ensuring they are equipped with the tools and knowledge necessary to effectively detect and prevent fraud. Your role will involve developing and implementing fraud detection strategies, utilizing data analytics to identify suspicious activities and trends.

You will collaborate closely with other departments, including compliance and risk management, to ensure a cohesive approach to fraud prevention. Regularly reviewing and updating investigation protocols will be part of your responsibilities, ensuring that your team is always operating at the forefront of industry best practices.

You will also be tasked with training and mentoring your team members, helping them to develop their skills and advance their careers within the organization. Conducting regular performance reviews and providing constructive feedback will be essential to fostering a high-performing team.

In addition, you will prepare detailed reports on fraud investigations, presenting findings to senior management and recommending improvements to existing processes. Your insights will be crucial in shaping the company's overall fraud prevention strategy, ensuring that Tide remains a trusted provider of financial services.

What we offer

At Tide, we value our employees and offer a supportive work environment that encourages professional growth. You will have access to ongoing training and development opportunities, allowing you to stay current with industry trends and advancements in fraud detection. We offer competitive compensation and benefits packages, including health insurance and retirement plans. Our culture promotes diversity and inclusion, and we are committed to creating a workplace where everyone feels valued and respected. Join us in our mission to transform the small business banking market and make a positive impact on our members' lives.