Senior Customer Renewals Sales

Who you are

You have a strong background in customer renewals and sales, ideally with experience in the technology sector. You thrive in collaborative environments and understand the importance of building lasting relationships with customers. Your empathetic approach allows you to connect with clients and understand their needs, ensuring they continue to benefit from our solutions. You are accountable and ready to take on challenges, believing that teamwork leads to greater success. You are committed to personal and professional growth, eager to advance within a world-class organization.

Desirable

Experience in a fast-paced sales environment is a plus, as is familiarity with software solutions and customer relationship management. You may have a track record of exceeding sales targets and a passion for helping customers achieve their goals. A proactive attitude and the ability to adapt to changing circumstances will set you apart in this role.

What you'll do

As a Senior Customer Renewals Sales Specialist at SolarWinds, you will guide customers through the renewal and conversion sales cycle, ensuring they understand the value of our solutions. You will maintain and grow customer relationships, acting as a trusted advisor to help them navigate their renewal process. Your role will involve collaborating with various teams to address customer needs and provide tailored solutions that enhance their experience with our products. You will also be responsible for identifying opportunities for upselling and cross-selling, contributing to the overall growth of the company. Your ability to communicate effectively and build rapport with clients will be crucial in this position, as you work to foster long-term partnerships that drive customer satisfaction and loyalty.

What we offer

At SolarWinds, we prioritize a people-first culture that values the contributions of every team member. You will have the opportunity to work with a talented group of individuals who are dedicated to helping customers succeed. We offer a supportive environment where you can grow your career and develop your skills. Our commitment to innovation means you will be part of a team that is constantly evolving and improving our solutions to meet customer needs. We believe in recognizing and rewarding hard work, providing competitive compensation and benefits to our employees. Join us at SolarWinds and be part of a mission-driven organization that is making a difference in the lives of our customers.