Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?
In this role, you will work closely with Amazon's Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.
Key job responsibilities
Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
Ability to lead, monitor and drive projects through to completion on time.
Ability to establish successful partnerships with internal and external teams to execute both tactical and strategic initiatives.
Demonstrable excellent communication skills (written and verbal).
Demonstrable problem-solving skills using data and insights to drive both tactical and strategic business decisions.
A day in the life
The Audit & Compliance Manager will set program objectives, assign appropriate metrics that measure success, and drive business changes to reduce risk. The individual will oversee inspection activities including consulting with carrier partners on corrective action plans and associated remediation. The individual will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.
About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.- Bachelor's degree or equivalent
- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
- Experience handling confidential information- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements
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