Senior Sales Consultant (API) - Voice

Why this role matters:

As part of Vonage’s Field Sales organisation, Cloud Solutions Sales identifies and acquires new customers for the company’s robust, feature-rich residential and business communications solutions. We develop and execute sales strategies to address the needs of customers ranging from single-person companies to those with thousands of employees spread over multiple locations. You can join our team as a Cloud Solutions Sales Executive, performing a range of selling activities within an assigned geography or product area.

Your key responsibilities:

• Work with fellow team members to develop account / territory selling strategies.
• Contact new and existing customers, educating them about Vonage products and service capabilities, with a key focus on voice related technologies
• Identify and properly qualify business opportunities.
• Identify cost effective and practical customer solutions and alternatives, working with cross-functional Vonage product and sales teams to appropriately bundle service solutions.
• Prepare formal proposals and present to decision makers within customer organizations.
• Manage all steps of the selling process.
• Coordinate complex decision-making in order to overcome objections to closure.
• Close new business according to targets, objectives and plans.
• Support the implementation process by maintaining customer contact, answering service billing questions and effecting a smooth and successful transition to account management and post-implementation.
• Provide accurate sales forecasts and reports to management in a timely and consistent manner.
• Cross-sell and up-sell based on understanding of customer business needs.
• Drive and manage successful sales / channel marketing campaigns and events.
• Support team and cross-functional projects as assigned.

What you'll bring

• General understanding of the full range of products and services provided by Vonage Business, with a focus on voice related technologies (VoiP, SiP etc)
• Demonstrated proficiency in all areas of the sales cycle, including prospecting, initial discovery, presentation, demonstration and closing.
• Familiarity with Microsoft business tools, Salesforce.com and other communication tools.
• Excellent communication skills, including writing, speaking and listening.
• Understanding of the UK market
• Experience working within a telco or alongside telco businesses
• Ability to:
  • Overcome objections of prospective customers.
  • Handle unsolicited prospect visits, calls and contacts and turn them into sales.
  • Create convincing proposals and documentation.
  • Apply analytical skills to evaluate and interpret complex channel, partner, product and sales-related situations.
  • Work cross-functionally to coordinate and integrate diverse teams and inputs into sales-focused strategy development.

How you’ll benefit:

• Private Medical Insurance
• Dental Cover
• Group Pension Plan
• Group Life Insurance
• Gym Membership
• Electric Car Scheme - Tusker
• Payroll Giving
• Cycle To Work
• Shopping Discounts
• Tastecard
• Eye Test
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)

• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

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