We're seeking an experienced Technical Product Manager to join our Dash Cart team, leading cart hardware and other in-store technology initiatives. This role will drive product strategy and execution for next-generation smart shopping cart solutions, working at the intersection of hardware, software, and retail innovation. You'll be at the forefront of revolutionizing the in-store shopping experience, developing new technologies to create engaging shopping experiences for our customers.
Key Responsibilities:
* Contribute to the product roadmap for Dash Cart hardware and associated in-store technologies
* Partner with engineering teams to define technical requirements, architecture decisions, and development priorities, ensuring alignment with long-term strategic goals
* Drive product improvements through data-driven analysis, customer feedback, and field performance metrics
* Lead cross-functional initiatives spanning hardware, firmware, and infrastructure teams, coordinating efforts across electrical, mechanical, design, and software engineering disciplines
* Collaborate with operations teams to optimize cart deployment, maintenance, and fleet management strategies across diverse store environments
* Define and track key performance metrics for cart hardware and store systems, including uptime, performance, and customer adoption rates
* Develop comprehensive business cases for new technology investments, balancing innovation with cost-effectiveness and scalability
* Work backwards from customer needs to deliver innovative shopping experiences, considering both shopper and store associate perspectives
* Stay abreast of emerging technologies and industry trends, identifying opportunities to incorporate new innovations into the Dash Cart ecosystem
Basic Qualifications:
* 5+ years of product management experience in technical roles
* Bachelor's degree in Engineering, Computer Science, or related technical field
* Experience leading complex technical products with hardware components, preferably in consumer electronics or IoT devices
* Track record of delivering results in fast-paced, ambiguous environments
* Strong analytical and problem-solving abilities, with experience in data-driven decision making
* Excellent written and verbal communication skills, able to articulate complex technical concepts to both technical and non-technical audiences
* Proficiency with project management tools and agile development methodologies
Preferred Qualifications:
* MBA or Master's degree in a technical field
* 7+ years of product management experience for hardware or IoT devices
* Deep experience with IoT devices, embedded systems, or retail technology
* Knowledge of machine learning, computer vision, sensor fusion, or edge computing
* Background in operations or supply chain management, particularly in retail environments
* Proven track record of innovation and patent development
* In-depth understanding of retail operations, customer experience, and omnichannel strategies
* Experience with regulatory compliance and safety standards for consumer products
* Familiarity with cloud services (AWS) and their application in IoT and edge computing scenarios
* Demonstrated ability to influence and lead without direct authority across large organizations
This role offers the unique opportunity to shape the future of retail technology at one of the world's most innovative companies. The ideal candidate will blend technical acumen with strategic thinking, thriving in a fast-paced environment where they can make a tangible impact on millions of customers' shopping experiences.- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
