The AML Programme team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Quality Control Manager to lead, manage and develop a global team of Quality Specialists covering the Know Your Customer programme.
This Quality Control Manager role will manage a team of c. 7 people, whom are responsible for auditing and reporting of "high-complexity" AML operational work across Amazon's payment entities and licences. The manager will work closely with operations management teams, AML programme teams (both first line of defence teams) as well as the compliance officers of the various entities (second line of defence).
The Quality Control Manager will be an independent and proven leader, with effective problem solving skills. The role requires significant experience in interpreting complex data and providing context and assurance to senior stakeholders.
Key job responsibilities
- Proactively identifies situations that may pose significant compliance risk and guides management in the development/reviewing of applicable policies, procedures and business practices.
- Participate and collaborate in the review and analysis of new regulatory developments and maintains oversight of developments impacting business activities.
- Lead a team of highly skilled analysts who perform investigations on high risk items
- Participate and collaborate in compliance advisory and integration projects as well as conduct compliance assessment and define requirements as needed for the approval of business projects and initiatives
- Ensure implementation of key processes within company to meet regulatory framework
- Work closely with key functional organizations to ensure proper implementation, reporting and change management.
- Provides assistance and input on risk assessments.
- Assist the Head of EU Compliance in reports to Management on a timely basis all relevant compliance issues through periodic reports as well as escalating any key or high risk compliance issues
- Interface with Product and Engineering teams to provide requirements and inputs for new system development, assist with user testing and represent Compliance in stakeholder meetings
- Work in partnership with Business Units, Operations, Technology, Legal, and the larger risk community. - Bachelor's degree
- 5+ years experience in Compliance/AML, risk or assurance functions
- Proven ability to lead a team
- Working knowledge of financial institutions, money service business, and/or banking compliance in EU, including knowledge of anti-money laundering, credit compliance and consumer protection, data protection, anti-corruption regulations
- Strong problem solving and operational process skills and attention to detail
- High energy and creativity, an entrepreneurial spirit and the desire to work in a fast growth and changing environment
- Ability to work within a matrixed environment and cross functionally with operations and technology functions - Master's degree in Compliance, Risk or Business
- CAMS Certification or other Compliance certification such as CRCM or CRP
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