Empowering consumers with interest-free payment solutions
Sezzle, headquartered in Downtown West, Minneapolis, MN, is a leading Buy Now, Pay Later (BNPL) platform that empowers consumers with interest-free payment solutions. With over 1 million active users and partnerships with major retailers, Sezzle has raised $116.7 million in funding to enhance its se...
Sezzle offers a comprehensive benefits package, including a robust 401k plan with an impressive employer match, RSUs, and generous paid time off. Empl...
Sezzle's culture is centered around financial empowerment and innovation in the BNPL space. As a remote-first company, it fosters flexibility and incl...
Sezzle • Bogota, Colombia
Sezzle is seeking a Customer Service Agent fluent in English and French to provide exceptional support to customers. You'll be responsible for troubleshooting and delivering clear instructions to enhance customer success. This role is ideal for individuals with strong communication skills and a passion for problem-solving.
You are a customer-driven problem solver who thrives on helping others succeed. With excellent written and verbal communication skills in both English and French, you can convey information clearly and empathetically. You are dependable and resourceful, always willing to go the extra mile to ensure customer satisfaction. Your passion for driving customer success aligns with Sezzle's mission to revolutionize the shopping experience. You enjoy troubleshooting and providing clear, concise instructions to help customers utilize Sezzle effectively.
In this role, you will provide prompt and detailed support to customers, addressing their inquiries and resolving issues with a friendly and genuine approach. You will showcase your passion for customer service by connecting with users and understanding their needs. Your responsibilities will include troubleshooting problems, writing clear instructions, and ensuring that customers have a positive experience with Sezzle's services. You will collaborate with team members to continuously improve the support process and contribute to a culture of customer success.
Sezzle offers a dynamic work environment where you can grow your skills and make a real impact on customer experiences. As part of our team, you will have the opportunity to work remotely while being part of a mission-driven company that values innovation and customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.
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