Datacenter Business Operations Program Manager II

Who you are

You have a strong background in operations management, ideally with experience in datacenter environments — you've successfully led projects that optimize IT capacity and improve operational efficiency. Your ability to collaborate with cross-functional teams, including Electrical Engineers and Critical Environment Field Service Engineers, sets you apart. You understand the importance of data-driven decision-making and have a keen eye for identifying opportunities to enhance Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH).

You are committed to fostering an inclusive work environment and understand the value of diverse perspectives in driving innovation. Your experience in program management has equipped you with the skills to navigate complex challenges and deliver results that align with organizational goals. You are proactive in seeking professional development opportunities and are eager to contribute to a culture of continuous improvement.

Desirable

Experience with cloud technologies, particularly Azure, is a plus — you are familiar with the core infrastructure that supports cloud services and understand how to leverage these technologies to enhance operational performance. You may also have certifications or training in project management methodologies, which would further strengthen your candidacy.

What you'll do

In this role, you will be a key member of the local team focused on the deployment planning and optimization of IT capacity within Microsoft’s datacenters. Your primary responsibility will be to reduce stranded capacity, ensuring that resources are utilized effectively to support Microsoft’s extensive portfolio of online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will lead retrofit efforts to upgrade legacy datacenters, collaborating closely with engineering teams to implement innovative solutions that enhance capacity and efficiency.

You will analyze operational data to identify trends and areas for improvement, developing strategies that drive Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH). Your role will involve coordinating with various stakeholders to ensure that projects are executed on time and within budget, while also maintaining a focus on quality and safety standards. You will be responsible for tracking project progress and reporting on key performance indicators to senior management.

As part of the Cloud Operations & Innovation (CO+I) team, you will contribute to a culture of learning and development, participating in training programs and sharing knowledge with colleagues. You will also have the opportunity to engage in Career Rotation Programs and Diversity & Inclusion initiatives, further enhancing your professional growth and impact within the organization.

What we offer

Microsoft offers a dynamic work environment where you can thrive and grow your career. You will have access to a wide range of training and development opportunities, including professional certifications and workshops that align with your career goals. The company is committed to fostering an inclusive culture that values diversity and encourages collaboration across teams.

You will be part of a global team that supports services for over 1 billion customers and 20 million businesses, making a significant impact on the technology landscape. Microsoft provides competitive compensation and benefits, ensuring that you are rewarded for your contributions to the organization. Join us in shaping the future of cloud services and making a difference in the world of technology.