Product Operations Engineer

Plivo • Bangalore, Karnataka

Posted 2 months ago🏛️ On-Site Mid-Level Product operations 📍 Bangalore

Job Description

Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our AI agents platform, automates the entire customer lifecycle - from acquiring, engaging, and supporting customers - through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection.

With a 150+ member team based out of India & US. We are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. 🚀

Product Operations (Voice AI)

AI agents are being adopted everywhere, and Plivo is leading the effort in creating enterprise-grade AI agents for customer communication. Our platform enables businesses to build intelligent solutions across voice, SMS, and WhatsApp - all powered by Plivo's robust voice and messaging APIs. This role is for a Product Operations Engineer within the Voice product team vertical. You will work closely with product managers, engineering, and customer support teams to ensure business continuity, maintain compliance with regulatory guidelines, and drive operational excellence.

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Product Operations Engineer

Job Description

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