Principal Instructor - ArcGIS Enterprise

Who you are

You have a strong background in teaching and a deep understanding of GIS technologies, particularly ArcGIS. Your ability to create engaging learning environments is complemented by your expertise in developing training programs that cater to diverse audiences. You are passionate about empowering users and helping them overcome challenges in utilizing GIS software effectively. You stay updated on the latest trends in GIS and are committed to ensuring that your training content remains relevant and impactful.

You possess excellent communication skills, allowing you to convey complex GIS concepts in an accessible manner. Your experience includes collaborating with various organizations to understand their unique needs and tailoring training sessions accordingly. You are adept at identifying skill gaps and addressing them through targeted workshops and ongoing support. Your commitment to fostering sustainable GIS workflows is evident in your approach to training and user engagement.

Desirable

Experience in delivering both in-person and virtual training sessions is a plus. Familiarity with various industries such as Defense, Public Safety, and Health Services will enhance your ability to connect with diverse customer needs. A background in instructional design or adult education methodologies would be beneficial.

What you'll do

In this role, you will develop and deliver comprehensive training programs for ArcGIS software, utilizing various formats including in-person, virtual, and hybrid offerings. You will work closely with customers to assess their training needs and create customized learning experiences that enhance their proficiency in GIS applications. Your responsibilities will include identifying skill gaps and providing targeted training sessions to address these areas effectively.

You will also provide ongoing support to users, answering their questions and helping them navigate challenges they may encounter while using ArcGIS. Staying current with the latest GIS trends and technologies will be essential to ensure that your training content is up-to-date and relevant. You will collaborate with customers to understand their business processes and ensure that the training aligns with their organizational goals.

What we offer

Esri offers a supportive work environment with opportunities for professional growth and development. You will have access to resources that enable you to stay at the forefront of GIS technology and teaching methodologies. The company values collaboration and encourages you to share your insights and experiences with colleagues. Additionally, Esri provides relocation assistance for candidates moving to the Charlotte area, ensuring a smooth transition into your new role.