Senior Solutions Architect, APAC

Who you are

You have a strong background in solutions architecture, ideally with experience in legal or professional services. You excel at communicating complex technical concepts to non-technical stakeholders, ensuring that everyone understands the value of the solutions you provide. Your ability to thrive in ambiguous situations allows you to navigate challenges effectively, pushing for excellence in every project you undertake.

You are detail-oriented and have a knack for configuring customer accounts and addressing security and architecture questions. Your experience working closely with product teams enables you to understand the intricacies of the technology and how it can best serve client needs. You are committed to delivering high-quality solutions that meet customer expectations and drive satisfaction.

Desirable

Experience with AI technologies or platforms is a plus, as is familiarity with integration processes in enterprise environments. You may have worked in fast-paced settings where you had to adapt quickly to changing requirements and priorities. Your collaborative spirit makes you a great team player, and you enjoy working closely with engineers and leadership to solve real problems.

What you'll do

As a Senior Solutions Architect at Harvey, you will play a pivotal role in shaping the future of professional services. You will work closely with both the product team and client-facing teams to ensure that our solutions are effectively communicated and implemented. Your responsibilities will include explaining the technical aspects of our offerings, addressing any security and architecture questions that arise, and configuring customer accounts to ensure a smooth onboarding experience.

You will also be responsible for ensuring seamless integration of our solutions with client systems, which may involve collaborating with engineers to troubleshoot any issues that arise during the implementation process. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in this role, as you will need to ensure that everyone is aligned on project goals and timelines.

In addition to your technical responsibilities, you will have the opportunity to contribute to the overall strategy of the company by providing feedback on product features and enhancements based on your interactions with clients. Your insights will help shape the direction of our offerings and ensure that we continue to meet the evolving needs of our customers.

What we offer

At Harvey, we are committed to building a generational company that transforms how legal and professional services operate. You will be part of a motivated and sharp team that is dedicated to pushing the boundaries of what is possible. We offer a dynamic work environment where you can grow personally and professionally, with opportunities for advancement as we scale.

We value diversity and are committed to creating an inclusive workplace where everyone feels welcome and valued. Our team operates with intensity and takes real ownership of the problems we tackle, ensuring that we deliver exceptional results for our clients. Join us in shaping the future of work and making a meaningful impact in the industry.