The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment IT. Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.
In your role as a Technical Infrastructure Program Manager, you will deliver projects focused on building, deploying, and managing physical IT infrastructure. You will collaborate across multiple teams to understand how to simplify processes and report on on organization level goals. You will work with stakeholders to drive operational efficiencies for our organization and customers. Managing scope creep, risks, and ensuring timely delivery of milestones will be crucial responsibilities. With projects spanning multiple locations worldwide, you will coordinate onsite and remote teams, serving as the central point of contact. Your effective communication, coordination, and combination of deep technical and project management skills will be essential in your program delivery.
Key job responsibilities
- You manage complex infrastructure technology deployment programs
- You plan and deliver on challenging project timelines
- You maintain deep technical knowledge regarding IT hardware and equipment standards
- You work directly with vendors, customers, partner teams, and engineering teams as required to deliver on your goals
- You have a solid knowledge of the business problems, workflows, technologies, automation/tools
- You recognize when a proposed infrastructure build is too complex or risky and to mitigate you arrange additional reviews by senior engineers and escalate appropriately.
- You own program communication included but not limited to, milestones, risks, issues, path to green, etc. to all key stakeholders.
- You facilitate formal turn-over with onsite team, business partners and monitor deliverables until launch/project milestone is achieved.
- This role will include travel (25-50%) to onsite projects
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!- BA/BS degree in a discipline that requires problem-solving, typically Data Center Technologies, Network Technologies, or Engineering
- 5+ years managing programs in a Data Center or Networking environment
- 5+ years of Supply Chain Management experience, e.g., forecasting, planning, scheduling
- 5+ years conducting quantitative and qualitative analysis
- Meets/exceeds Amazon’s leadership principles requirements for this role.
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role- Understanding of core IT infrastructure and service concepts
- Intermediate-level knowledge data analytics and reporting
- Experience leading program management system/tool enhancement
- Process efficiency qualification such as Six Sigma or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
