Reimagining the workday for modern organizations
Convene, headquartered in Midtown South, New York, NY, is a leading provider of digital and hybrid work experience solutions. The company has raised $265.5 million in Series C funding and employs between 201-500 people. In 2023, Convene expanded its presence in the UK by acquiring etc.venues, positi...
Convene offers comprehensive insurance plans, generous PTO including holiday breaks and birthday leave, and a remote-first work policy. Employees can ...
Convene is dedicated to transforming the way people meet and work, with a strong emphasis on hospitality services within office buildings. The company...
Convene • New York, NY
Convene is seeking a Service Manager to oversee operations at their 237 Park Avenue location in New York. You'll be responsible for ensuring high-quality service and maintaining profitable operations. This role requires strong leadership and operational management skills.
You have a strong background in hospitality management, with experience in overseeing service operations and ensuring high-quality customer experiences. You understand the importance of maintaining profitability while delivering exceptional service. Your leadership skills enable you to effectively supervise and motivate a team, ensuring that all staff members are aligned with the company's goals. You are detail-oriented and capable of coordinating between various teams to ensure smooth operations. You thrive in environments where you can foster teamwork and collaboration, and you are committed to creating inspiring moments of connection for both guests and employees.
As a Service Manager at Convene, you will be responsible for the success of all programs at the 237 Park Avenue location. You will oversee the culinary service setup and ensure that it is executed efficiently and in accordance with the Program Execution Order. Your role will involve supervising the service team and supporting staff in various operational aspects, including setup, utilities, maintenance, and security. You will coordinate closely with the culinary team to keep them informed of accurate participant counts and service requirements. Additionally, you will review menus and service plans with production and culinary teams to ensure that all offerings meet high standards of quality. You will enforce all operational rules and regulations, ensuring that safety and emergency protocols are followed at all times. Your leadership will be crucial in promoting business, reducing employee turnover, and maintaining revenue and payroll budgets while achieving budgeted productivity levels.
At Convene, we pride ourselves on creating a welcoming and supportive environment for our employees. We offer competitive compensation and opportunities for professional growth within the hospitality industry. You will be part of a dynamic team that values integrity and teamwork, and you will have the chance to make a meaningful impact on the experiences we create for our guests. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.
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