About Airwallex
Empowering businesses with seamless cross-border payments
Key Highlights
- Valuation exceeds $5 billion with $1.2 billion raised
- Over 20,000 corporate customers using its services
- Headquartered in Fitzrovia, London, UK
- Offers corporate cards and expense management solutions
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
🎁 Benefits
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
🌟 Culture
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Senior Analyst, Onboarding Operations, Japan
Airwallex • JP - Tokyo
Overview
Airwallex is seeking a Senior Analyst for Onboarding Operations in Tokyo. You'll be responsible for optimizing onboarding processes and enhancing customer experiences. This role requires strong analytical skills and a collaborative mindset.
Job Description
Who you are
You have a strong background in operations and analytics, with at least 5 years of experience in a similar role. Your expertise in onboarding processes allows you to identify areas for improvement and implement effective solutions. You thrive in collaborative environments, working closely with cross-functional teams to enhance customer experiences and streamline operations. Your analytical mindset enables you to make data-driven decisions that positively impact the business. You are motivated by the mission of empowering global businesses through innovative financial solutions.
Desirable
Experience in the fintech industry is a plus, as is familiarity with payment systems and financial platforms. You are comfortable using AI tools to enhance your work and solve complex problems efficiently. A proactive approach to identifying challenges and proposing solutions is essential for success in this role.
What you'll do
As a Senior Analyst in Onboarding Operations, you will lead initiatives to optimize the onboarding experience for new clients. You will analyze current processes, identify bottlenecks, and implement improvements that enhance efficiency and customer satisfaction. Collaborating with product and engineering teams, you will ensure that onboarding tools and resources are user-friendly and effective. You will also develop metrics to measure the success of onboarding initiatives and report on progress to stakeholders. Your role will involve training and mentoring junior team members, fostering a culture of continuous improvement within the team.
What we offer
At Airwallex, you will be part of a dynamic team that values innovation and collaboration. We offer competitive compensation and opportunities for professional growth. You will have the chance to work on impactful projects that shape the future of global payments. Our culture encourages creativity and ownership, allowing you to make a real difference in the organization. Join us in our mission to empower businesses worldwide with cutting-edge financial solutions.
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