Assistant Store Manager

Who you are

You have a strong background in retail management and a passion for delivering exceptional customer experiences. You understand the importance of cultivating genuine connections with customers and can demonstrate extraordinary service that reflects the company's values. Your leadership skills enable you to foster a positive and energized service environment while supporting the Store Manager in team development and operational excellence. You are adept at implementing processes that enhance customer service in an omni-channel business model.

You excel in recruiting, hiring, and retaining top talent, contributing to a culture of strong communication and teamwork. You provide real-time feedback, coaching, and training to team members, ensuring they are equipped to deliver the best customer experience possible. You are committed to continuous improvement and regularly check in with the Retail Training team to ensure your team is progressing effectively.

What you'll do

As an Assistant Store Manager at Tecovas, you will play a crucial role in supporting the Store Manager in all aspects of store operations. You will cultivate an environment that prioritizes genuine customer connection and extraordinary service. Your responsibilities will include facilitating a positive service environment and ensuring that your team is well-trained and motivated to meet customer needs.

You will assist in the recruitment and hiring process, helping to build a strong team that aligns with the company's values. Your leadership will be essential in creating a succession strategy that prepares team members for future growth opportunities. You will provide ongoing coaching and feedback to your team, helping them to develop their skills and enhance their performance.

In addition to team management, you will be responsible for supporting product flow and ensuring that the store is well-stocked and visually appealing. You will implement processes that improve customer service and streamline operations, contributing to a profitable and customer-centric environment. Your ability to balance operational, visual, and customer priorities will be key to your success in this role.

What we offer

At Tecovas, we value our employees and strive to create a supportive and engaging work environment. You will have the opportunity to work with a passionate team dedicated to providing an incredible customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual.

We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in creating a memorable experience for our customers and contributing to the success of Tecovas.