Transforming customer experience with automated assurance
Cyara, headquartered in Redwood City, California, is the leading Automated CX Assurance Platform provider, serving notable clients like Vodafone, Telstra, and American Express. The platform supports the entire customer experience software development lifecycle, including design, functional testing, ...
Cyara offers competitive salaries, equity options, generous PTO, and a flexible remote work policy. Employees also benefit from a learning budget to s...
Cyara fosters a culture focused on innovation and customer success, encouraging teams to prioritize quality and efficiency in delivering exceptional c...
Cyara • Hyderabad
Cyara is seeking a General Manager & Vice President of Engineering to lead their engineering efforts in Hyderabad. You'll be responsible for driving execution and alignment across teams while ensuring high-quality decision-making. This role requires strong leadership and operational skills.
You have extensive experience in engineering leadership, ideally with a background in AI-powered technologies. You excel at making fast, high-quality decisions even when faced with imperfect information, and you have a proven track record of driving disciplined execution across organizations. Your ability to partner with cross-functional leaders allows you to provide direction and alignment, ensuring that all teams work towards common goals. You are committed to fostering a diverse and inclusive workplace where every individual feels valued and empowered to contribute their unique perspectives.
As the General Manager & Vice President of Engineering at Cyara, you will lead the engineering team in delivering high-quality customer experience assurance solutions. You will work closely with the Chief Technology Officer to align engineering initiatives with the company's strategic goals. Your role will involve overseeing the development and deployment of AI systems that enhance customer interactions, ensuring that every touchpoint is optimized for success. You will also be responsible for mentoring and developing engineering talent, fostering a culture of innovation and collaboration within the team. Your leadership will be crucial in driving the company's mission to eradicate bad customer experiences through advanced technology.
Cyara offers a dynamic work environment where you can make a significant impact on the customer experience landscape. You will have the opportunity to work with cutting-edge AI technologies and lead a talented team of engineers. The company is committed to diversity, equity, inclusion, and belonging, ensuring that all employees feel respected and valued. You will also have access to professional development opportunities to further enhance your skills and career growth.
Apply now or save it for later. Get alerts for similar jobs at Cyara.
