AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
You will be required to work either a 5x8 hr shift or a 4x10 hr shift. You may be required to work on Saturdays.
• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
About the team
Why AWS
**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
**Diverse Experiences
**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
**Work/Life Balance
**We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
**Inclusive Team Culture
**Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
**Mentorship and Career Growth
**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- High school or equivalent diploma
- 1+ year or experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management- Data center experience Industry standard certifications (CompTIA, CCENT, Network+,)
- Knowledge of network cabling, optic types, and test equipment
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year in our lowest geographic market up to $113,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
