Director, Product Marketing (Messaging & Email)

Who you are

You have extensive experience in product marketing, particularly in technology-driven environments, and a proven track record of leading teams to success. Your ability to craft compelling narratives around complex products sets you apart, and you thrive in a remote-first culture that values collaboration and innovation. You understand the nuances of messaging and email platforms and can translate technical features into customer benefits effectively. You are data-driven, using analytics to inform your strategies and decisions, and you possess strong communication skills that enable you to engage with diverse stakeholders.

Desirable

Experience in the communications or technology sector is a plus, as is familiarity with AI technologies and their applications in marketing. You are comfortable working in fast-paced environments and can adapt to changing market dynamics. A background in customer experience or user engagement strategies will enhance your ability to connect with customers and drive product adoption.

What you'll do

As the Director of Product Marketing at Twilio, you will lead a team of Product Marketing Managers focused on the Messaging and Email product lines. Your primary responsibility will be to define and communicate the value proposition of these products to both self-service and enterprise customers. You will collaborate closely with product management, sales, and engineering teams to ensure alignment on product messaging and positioning. Your role will involve developing go-to-market strategies, conducting market research, and analyzing competitive landscapes to inform product development and marketing initiatives.

You will also be responsible for creating marketing collateral, including case studies, white papers, and presentations that effectively convey the benefits of Twilio's messaging and email solutions. Engaging with customers to gather feedback and insights will be crucial in refining product offerings and enhancing customer satisfaction. You will mentor and develop your team, fostering a culture of creativity and accountability while driving results.

What we offer

Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a diverse and inclusive team that values collaboration and innovation. Competitive compensation packages, including salary and benefits, are designed to attract and retain top talent. You will have opportunities for professional growth and development, with access to resources that support your career advancement. Join Twilio and help shape the future of communications while making a meaningful impact on businesses and developers worldwide.