Your partner for AI data annotation and management
SuperAnnotate is an end-to-end platform designed for annotating, versioning, and managing ground truth data for AI applications. Based in Sunnyvale, California, SuperAnnotate supports organizations in sectors like healthcare and autonomous vehicles, with notable clients including Toyota and Siemens....
Employees enjoy competitive salaries, stock options, flexible remote work policies, and generous PTO. SuperAnnotate also offers a learning budget for ...
SuperAnnotate fosters a culture of innovation and collaboration, focusing on building robust AI solutions. The company values transparency and encoura...
SuperAnnotate AI • Yerevan
SuperAnnotate AI is seeking an IT Support Specialist to provide technical support and maintain IT systems. You'll work with Linux, Windows, and Mac operating systems while troubleshooting network issues. This role is ideal for entry-level candidates looking to grow in a dynamic startup environment.
You are a proactive and service-oriented IT Support Specialist with a strong foundation in providing technical support across various operating systems including Mac, Windows, and Linux. You have experience troubleshooting hardware, software, and network issues, and you are familiar with networking concepts such as TCP/IP, routing, VLANs, VPNs, and Wi-Fi. Your excellent communication skills and service-oriented mindset enable you to effectively assist employees with their technical needs. You thrive in a collaborative environment and are eager to contribute to the smooth operation of IT systems within the organization.
You have experience with device management tools (MDM) and possess basic scripting or automation knowledge. Additionally, you have experience supporting remote or hybrid teams, which enhances your ability to adapt to various work environments.
In this role, you will be responsible for providing first- and second-line IT support for employees, resolving a variety of technical issues related to hardware, software, and networks. You will support and maintain operating systems, ensuring that all systems are functioning optimally. Your responsibilities will include troubleshooting networking issues and managing cloud-based productivity user accounts and access controls. You will also be involved in maintaining physical office security systems, such as badge access and cameras, to ensure a secure working environment. Your strong troubleshooting and problem-solving skills will be essential as you assist employees with their technical challenges.
SuperAnnotate AI offers a dynamic work environment where you can grow your skills and contribute to innovative AI-data infrastructure solutions. This is a 6-month contract position with the possibility of extension or transition to a full-time role based on performance and business needs. You will have the opportunity to work closely with a talented team and gain valuable experience in the fast-paced world of AI technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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