About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Associate, GCO, WFS-GCO
Amazon • Tempe, Arizona, USA
Overview
Amazon is hiring an Associate for their Candidate Connection Services team in Tempe, Arizona. You'll support candidates through the hiring process, ensuring a smooth experience and resolving issues. This role requires strong communication skills and a drive for action.
Job Description
Who you are
You are an enthusiastic individual eager to support candidates in their journey to join Amazon. You exhibit high levels of candidate obsession and possess excellent communication skills, emotional intelligence, and organizational abilities. You thrive in a fast-paced environment and are driven to take action, ensuring that candidates receive the best possible experience. Flexibility with your schedule is essential, as you may need to work nights and weekends to accommodate candidates' needs.
What you'll do
In this role, you will take ownership of candidate contacts, ensuring that each interaction is handled with urgency and satisfaction. You will engage with candidates through various channels, including email, chat, phone, and SMS, providing top-tier support and resolving complex issues that may hinder their progress to their first day at Amazon. Your responsibilities will include managing internal and external candidate referrals, standardizing candidate messaging, and collecting actionable data on candidate issues to improve the hiring process. You will work closely with local HR teams to alleviate technical barriers and enhance the overall candidate experience.
What we offer
Amazon offers a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a supportive environment that values your contributions and encourages your growth. As part of the ACCS Call Center team, you will play a crucial role in shaping the candidate experience and ensuring that new hires are set up for success from day one.
Interested in this role?
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