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Home›Jobs›Netomi›Solution Architect – Agentic Delivery
Netomi

About Netomi

Empowering customer service through AI automation

🏢 Tech👥 201-500 employees📅 Founded 2015📍 Hayward Park, San Mateo, CA💰 $44.9m⭐ 4.3
B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Key Highlights

  • Raised $44.9 million in Series A funding
  • Headquartered in San Mateo, CA
  • 201-500 employees dedicated to AI-driven solutions
  • Market leader in AI-first customer experience

Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...

🎁 Benefits

Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...

🌟 Culture

Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...

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Netomi

Solution Architect – Agentic Delivery

Netomi • Gurugram

Posted 2w ago🏛️ On-SiteMid-LevelSolutions engineer📍 Gurugram
Apply Now →

Overview

Netomi is seeking a Solution Architect to lead the technical success of complex enterprise deployments involving AI-driven automation and virtual agents. This customer-facing role focuses on solution architecture, integrations, security, and infrastructure discussions. Strong experience in customer onboarding and production readiness is essential.

Job Description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role
We are looking for a Solution Architect to join Netomi’s Agentic Delivery team and lead the technical success of complex enterprise deployments involving AI-driven automation and virtual agents.
This is a highly customer-facing role responsible for solution architecture, integrations, security, and infrastructure discussions, with a strong focus on ensuring successful customer onboarding and production readiness.

Interested in this role?

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