Accelerating brand growth through strategic marketing
Darkroom is a growth marketing agency headquartered in Los Angeles, California, specializing in launching brands and accelerating their market presence. With a focus on Brand & Identity, Digital Products, Creative Production, and Growth Marketing, Darkroom has successfully partnered with various cli...
Darkroom offers competitive salaries, equity options, flexible remote work policies, and generous PTO to support work-life balance....
Darkroom fosters a culture of collaboration and creativity, encouraging team members to contribute ideas and take ownership of projects. The interdisc...
Darkroom • London
Darkroom is seeking a Senior Retention Marketing Manager to lead CRM strategies and enhance customer engagement. This role requires a blend of creativity and technical expertise in retention marketing.
You are a seasoned CRM strategist with over 5 years of experience in retention marketing, adept at developing and executing strategies that enhance customer engagement and loyalty. Your creativity shines through in your ability to craft compelling marketing campaigns that resonate with diverse audiences. You possess a strong technical depth, enabling you to analyze data effectively and derive actionable insights that drive retention efforts. You thrive in a fast-paced environment and are comfortable collaborating with cross-functional teams to achieve shared goals. Your understanding of the customer journey allows you to identify key touchpoints and optimize them for maximum impact. You are passionate about leveraging technology to enhance marketing efforts and are always on the lookout for innovative solutions to improve customer experiences.
Experience with AI-driven marketing tools and platforms is a plus, as is familiarity with e-commerce and digital marketing trends. A background in data analysis and performance metrics will help you excel in this role, allowing you to measure the effectiveness of your strategies and make data-informed decisions.
In this role, you will lead the development and execution of retention marketing strategies that drive customer loyalty and engagement. You will analyze customer data to identify trends and insights that inform your marketing initiatives. Collaborating closely with the creative team, you will design and implement campaigns that resonate with our target audience, ensuring that our messaging is both compelling and effective. You will work with product and sales teams to align retention strategies with overall business objectives, ensuring a cohesive approach to customer engagement. Your role will involve monitoring and reporting on the performance of retention initiatives, using data to refine and optimize strategies continuously. You will also stay abreast of industry trends and best practices, bringing innovative ideas to the table that can enhance our marketing efforts.
At Darkroom, we offer a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team dedicated to redefining growth marketing. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in shaping the future of marketing and making a significant impact on our clients' success.
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