Empowering cybersecurity with advanced PAM solutions
Delinea is a leading provider of Privileged Access Management (PAM) solutions, serving industries such as healthcare, construction, manufacturing, and government. Headquartered in the Financial District of San Francisco, CA, Delinea was formed from the merger of Centrify and Thycotic Software and ha...
Delinea offers a comprehensive benefits package including ROTH 401(k), life insurance, short-term and long-term disability insurance, and an employee ...
Delinea fosters a culture focused on cybersecurity resilience, adapting to the evolving landscape of cyber threats. The company emphasizes innovation ...
Delinea • U.S. Remote
Delinea is seeking a Customer Success Manager to manage customer accounts and collaborate with sales and technical teams. This role requires strong interpersonal skills and a focus on customer satisfaction.
You have a proven track record in customer success or account management, ideally within the technology sector. Your ability to build strong relationships with clients is key — you understand their needs and work diligently to ensure their satisfaction with our services. You are adept at collaborating with cross-functional teams, including sales, technical support, and professional services, to deliver exceptional customer experiences. Your communication skills are top-notch, allowing you to convey complex information clearly and effectively. You thrive in a remote work environment, demonstrating self-motivation and the ability to manage your time efficiently. You are passionate about technology and its role in enhancing customer success, and you are eager to contribute to a team that values innovation and diversity.
As a Customer Success Manager at Delinea, you will be responsible for the day-to-day management of assigned customer accounts. You will work closely with sales teams to identify opportunities for account growth and ensure that customers are receiving maximum value from our Identity Security Platform. You will act as the primary point of contact for your customers, addressing any concerns and facilitating communication between them and our technical support teams. Your role will involve regular check-ins with customers to assess their satisfaction and gather feedback, which will be crucial for continuous improvement. You will also collaborate with professional services to ensure successful onboarding and implementation of our solutions. Your insights will help shape our customer success strategy, and you will play a vital role in driving customer retention and satisfaction.
At Delinea, we offer a supportive and inclusive work environment where you can thrive. You will have the opportunity to work with a talented team that is dedicated to making the world a safer place through innovative technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower organizations to secure their identities and enhance their operational efficiency.
Apply now or save it for later. Get alerts for similar jobs at Delinea.
