
The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...

Intercom • San Francisco, California
Intercom is seeking a Mid-Market Account Executive to drive the growth of their new business. You'll be part of a world-class sales organization focused on delivering exceptional customer experiences. This role requires strong sales skills and a commitment to customer-centric solutions.
You have a proven track record in sales, particularly in the mid-market segment, and understand the nuances of building relationships with diverse clients. You thrive in a collaborative environment and are passionate about helping businesses enhance their customer service through innovative solutions. You are adaptable and eager to learn, always looking for ways to improve your skills and contribute to the team's success. You believe in the importance of putting customers at the core of your work, ensuring that their needs drive your sales strategies. You are motivated by growth opportunities and are excited about the potential for career advancement within a rapidly expanding organization.
As a Mid-Market Account Executive at Intercom, you will be responsible for identifying and engaging potential clients, showcasing the value of our AI Customer Service solutions. You will work closely with the marketing and product teams to develop tailored sales strategies that resonate with mid-market businesses. Your role will involve conducting product demonstrations, negotiating contracts, and closing deals to drive revenue growth. You will also gather feedback from clients to inform product development and enhance customer satisfaction. Collaboration with your team will be key as you share insights and strategies to improve overall sales performance. You will be expected to meet and exceed sales targets while maintaining a high level of customer engagement and satisfaction.
Intercom provides a dynamic work environment where you can grow your career and develop your skills. You will have access to ongoing training and professional development opportunities, ensuring that you stay at the forefront of sales techniques and customer service innovations. Our culture emphasizes collaboration, creativity, and a commitment to delivering exceptional value to our clients. We believe in promoting from within, offering you the chance to advance your career as you contribute to our mission of transforming customer experiences. Join us and be part of a team that is setting new standards in customer service.
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