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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Baltimore, Maryland, USA
Amazon is hiring an IT Support Associate II to provide essential IT support to operations teams across various facilities. You'll be responsible for troubleshooting technical issues and maintaining IT equipment. This role requires a proactive approach and problem-solving skills.
You have experience in IT support and a strong understanding of technical problem-solving. You are self-motivated and enjoy taking on new challenges while working collaboratively with teams. You are committed to continuous improvement and eager to participate in career development opportunities.
You thrive in a fast-paced environment and can manage multiple tasks effectively. Your ability to communicate technical information clearly to non-technical team members is one of your strengths. You take ownership of your responsibilities and are dedicated to providing exceptional service to your colleagues.
Experience with IT infrastructure and troubleshooting is a plus. Familiarity with various technical disciplines will help you excel in this role. A background in operations or logistics can also be beneficial as you support Amazon's operational needs.
As an IT Support Associate II, you will be responsible for allocating, maintaining, and troubleshooting IT equipment used in Amazon operations facilities. You will work closely with the operations team to resolve technical problems efficiently and effectively. Your role is crucial in ensuring that the IT infrastructure supports the fast-paced environment of Amazon operations.
You will participate in the launch of new Amazon Operations facilities, providing the necessary IT support to ensure smooth operations from day one. Your proactive approach will help identify potential issues before they escalate, allowing the team to maintain high standards of service and efficiency.
You will also have the opportunity to contribute to the development of new technology in-house, helping to innovate and improve the tools used by the operations team. Your insights and suggestions will be valued as you work to enhance the overall IT support provided to Amazon Operations.
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1. You will have access to a matching 401(k) program and up to 20 weeks of paid parental leave. The work environment is casual, allowing you to dress comfortably while you support the team.
We encourage you to apply even if your experience doesn't match every requirement. At Amazon, we believe in fostering a culture of growth and development, and we are committed to helping you progress in your career.
Join us at Amazon, where operations are at the heart of our business, and be part of a team that delivers tens of thousands of products to customers worldwide every day.
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