Revolutionizing transportation with autonomous driving
Waymo, a subsidiary of Alphabet Inc., is at the forefront of autonomous driving technology, operating robotaxis in cities like Phoenix, San Francisco, and Los Angeles. With over 10 million fully driverless rides and more than 100 million miles driven, Waymo is transforming transportation. The compan...
Waymo offers comprehensive medical, dental, and vision insurance for employees and their dependents, along with commuter benefits and onsite wellness ...
Waymo fosters a culture of innovation and safety, focusing on the real-world application of autonomous technology. The company values diversity and in...
Waymo • Mountain View, CA, USA; San Francisco, CA, USA
Waymo is seeking a UX Researcher to lead mixed-method research projects that enhance the user experience of their operations tooling. You'll collaborate with multidisciplinary teams to understand user needs and improve product accessibility. This role requires a strong background in user research methodologies.
You have a strong background in user experience research, with experience leading mixed-method research projects that inform product design and development. Your expertise allows you to dig deep into understanding user attitudes, emotions, and behaviors, which serves as the foundation for creating intuitive and accessible products. You thrive in a multidisciplinary environment, collaborating with UX designers, engineers, and product managers to ensure that user insights are integrated into the design process. You are skilled in various research methodologies and can adapt your approach based on project needs, whether qualitative or quantitative. You are passionate about making technology accessible and useful for everyone, and you understand the importance of user-centered design in the development of complex tools. You are comfortable presenting your findings to stakeholders and advocating for user needs throughout the product lifecycle.
Experience with autonomous driving technology or related fields would be a plus, as would familiarity with tools and platforms used in UX research. You are also open to learning new methodologies and tools that can enhance your research capabilities.
In this role, you will lead fast-paced mixed-method research projects that inform the design of operations tooling at Waymo. You will collaborate closely with UX designers and engineers to understand user needs and pain points, ensuring that the tools developed are intuitive and effective. Your research will guide the design process, helping to create a seamless experience for both riders and fleet operations teams. You will conduct user interviews, usability testing, and surveys to gather insights, and you will analyze data to identify trends and opportunities for improvement. You will also be responsible for synthesizing research findings into actionable recommendations and presenting them to cross-functional teams. Your work will directly impact the development of tools that enhance the efficiency and effectiveness of Waymo's operations.
Waymo offers a competitive salary range of $196,000—$248,000 USD, along with eligibility for a discretionary annual bonus program and equity incentive plan. You will be part of a mission-driven company focused on improving access to mobility and saving lives through autonomous driving technology. The work environment is collaborative and supportive, with opportunities for professional growth and development. You will have the chance to work on cutting-edge technology that is shaping the future of transportation, and you will be part of a team that values diverse perspectives and innovative thinking.
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