Sr Product Manager, AI Platform

Who you are

You have 5+ years of experience in product management, particularly in AI or technology-driven environments — you've successfully led product initiatives from conception to launch, ensuring alignment with business goals and user needs. Your strong analytical skills enable you to make data-driven decisions that enhance product performance and user satisfaction.

You possess a deep understanding of AI technologies and their applications in business — you can articulate complex concepts to both technical and non-technical stakeholders, ensuring everyone is aligned on the product vision. Your experience in collaborating with cross-functional teams, including engineering and design, has equipped you with the skills to navigate challenges and drive projects forward.

You are passionate about creating user-centric products that leverage AI to improve business processes — you understand the importance of user feedback and continuously iterate on product features to meet evolving customer needs. Your strategic mindset allows you to prioritize initiatives effectively, balancing short-term wins with long-term goals.

Desirable

Experience in subscription-based business models or SaaS products is a plus — you understand the unique challenges and opportunities that come with managing products in this space. Familiarity with agile methodologies will help you thrive in a fast-paced environment where adaptability is key.

What you'll do

As a Senior Product Manager for the AI Platform at Zuora, you will define the product roadmap and strategy for AI capabilities across the organization — your role will involve collaborating with engineering teams to build the infrastructure that supports AI agents, ensuring they deliver intelligent and context-aware experiences for users. You will be responsible for managing the end-to-end architecture, from agent orchestration to user interfaces, ensuring seamless integration across Zuora's product suite.

You will conduct user research and gather feedback to inform product decisions — your insights will guide the development of features that enhance subscription management, billing operations, and revenue intelligence. By analyzing market trends and competitor offerings, you will identify opportunities for innovation and differentiation in Zuora's AI capabilities.

You will work closely with stakeholders to ensure alignment on product goals and priorities — your ability to communicate effectively will foster collaboration across teams, driving successful outcomes. You will also be involved in defining metrics for success, tracking product performance, and iterating on features based on user engagement and feedback.

What we offer

At Zuora, you will be part of a mission-driven company that is transforming industries through innovative subscription solutions — we offer a collaborative work environment where your contributions will directly impact our customers and the planet. You will have opportunities for professional growth and development, working alongside talented individuals who are passionate about what they do.

We provide competitive compensation and benefits, including flexible work arrangements to support your work-life balance. Join us in shaping the future of the Subscription Economy and making a difference in how businesses operate.