Administrative Services Technical Support Specialist

Who you are

You are an entry-level candidate with a technical degree, preferably in Computer Science, who is eager to learn and grow in a fast-paced environment. You possess strong analytical problem-solving skills and have a keen interest in using AI to tackle complex challenges. Your ability to connect with government leaders and provide exceptional support will be key to your success in this role. You thrive in a performance-based culture where your ideas are valued and recognized.

What you'll do

As a Technical Support Specialist at OpenGov, you will play a crucial role in fostering business growth by connecting with government leaders across the country. You will provide omni-channel support for OpenGov products, ensuring that customers can effectively utilize the solutions designed to enhance public service. Your responsibilities will include training clients on the OpenGov platform, troubleshooting technical issues, and collaborating with internal teams to improve product offerings. You will receive hands-on training and mentorship, allowing you to develop your skills and advance your career within the organization.

What we offer

OpenGov offers a supportive environment where excellent performance is recognized and rewarded. You will have clear pathways for advancement and the opportunity to make a meaningful impact in the public sector. The company values innovation and encourages employees to share their ideas for improvement. You will be part of a mission-driven organization that aims to empower local and state governments to operate more efficiently and effectively.