Transforming physical operations with IoT technology
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Samsara • Remote - Canada
Samsara is hiring an Implementation Consultant to guide Mid-Market customers in deploying and adopting IoT solutions. You'll play a crucial role in ensuring customer success and maximizing the value of Samsara's products. This position is remote and requires strong communication and problem-solving skills.
You have experience in customer success or implementation roles, ideally within a technology or IoT context. You possess strong communication skills and can effectively engage with customers to understand their needs and challenges. You are adept at problem-solving and can navigate complex situations to ensure customer satisfaction. You thrive in a collaborative environment and enjoy working with cross-functional teams to deliver exceptional service. You are passionate about technology and its potential to transform operations, and you are eager to help customers realize that potential.
As an Implementation Consultant at Samsara, you will be responsible for guiding Mid-Market customers through the deployment and adoption of our IoT solutions. You will work closely with customers to understand their unique needs and help them integrate our products into their operations. You will serve as the primary point of contact for customers during their onboarding process, ensuring they receive the necessary training and support to maximize the value of our solutions. You will monitor customer progress and engagement, proactively identifying opportunities for additional support or resources. You will collaborate with sales and product teams to relay customer feedback and contribute to product improvements. Your role will be pivotal in fostering long-term relationships with customers and ensuring their continued success with Samsara's offerings.
At Samsara, we offer a dynamic work environment where you can make a meaningful impact. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to transforming physical operations. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that values collaboration, innovation, and customer success, and you will have the autonomy to drive your initiatives and make a difference in our customers' operations.
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