Sr. Salesforce Technical Architect

Who you are

You have extensive experience as a Technical Architect, particularly with Salesforce technologies, and a strong understanding of AI applications in business. Your background includes working with Salesforce Einstein and Service Cloud Voice, and you are adept at integrating these technologies to enhance customer experiences. You thrive in collaborative environments, where you can work alongside experts to push the boundaries of what's possible with AI and Salesforce. Your problem-solving skills are top-notch, allowing you to tackle complex challenges and deliver innovative solutions that drive business success.

Desirable

Experience with Amazon Connect and a passion for generative AI technologies will set you apart. You are familiar with the latest trends in AI and how they can be leveraged to improve workflows and customer interactions. Your ability to communicate technical concepts to non-technical stakeholders is a key asset, enabling you to bridge the gap between technology and business needs.

What you'll do

As a Senior Salesforce Technical Architect at NeuraFlash, you will lead the design and implementation of advanced AI-powered solutions that integrate seamlessly with Salesforce products. You will collaborate with cross-functional teams to develop strategies that enhance customer engagement and streamline operations. Your role will involve creating intelligent workflows that utilize Salesforce Einstein and Service Cloud Voice, ensuring that our solutions are not only innovative but also practical and effective.

You will be responsible for mentoring junior team members, sharing your knowledge of Salesforce and AI technologies, and fostering a culture of continuous learning and improvement. Your insights will help shape the direction of our projects, as you work closely with clients to understand their needs and deliver tailored solutions that exceed their expectations.

In addition, you will stay abreast of the latest developments in AI and Salesforce, ensuring that NeuraFlash remains at the forefront of technological advancements. Your contributions will directly impact our clients' success, as you help them navigate the complexities of digital transformation and leverage AI to achieve their business goals.

What we offer

At NeuraFlash, you will be part of a dynamic team that values innovation and collaboration. We offer a flexible remote work environment, allowing you to balance your professional and personal life effectively. Our culture encourages creativity and fun, with regular team-building activities and celebrations of our successes, big and small. You will have the opportunity to work on groundbreaking projects that shape the future of AI and business, making a real difference in the industry.

Join us at NeuraFlash, where your expertise will be valued, and your contributions will help redefine the future of business through AI and Salesforce technologies.