Associate Customer Education Specialist, Partner Academy

Who you are

You are an entry-level professional eager to make an impact in customer education and enablement. You possess strong communication skills and a passion for creating engaging learning experiences that resonate with diverse audiences. You understand the importance of education in driving product adoption and customer satisfaction, and you are excited to contribute to a team that values innovation and inclusivity.

What you'll do

In this role, you will be responsible for designing and developing educational content for the Gorgias Academy, including certifications, webinars, and community programs. You will collaborate closely with cross-functional teams to ensure that the learning materials align with the company's AI-first strategy and product offerings. You will also engage with customers and partners to gather feedback and continuously improve the educational resources provided. Your work will play a critical role in enabling users to maximize the value of Gorgias' platform, fostering a seamless and intelligent shopping experience.

What we offer

Gorgias is committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds and experiences, as we believe diverse teams drive innovation and better decision-making. You will have the opportunity to work in a dynamic team that is at the forefront of Conversational Commerce, contributing to a mission that reshapes how people shop. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.