India's leading digital payments platform for all
Paytm, headquartered in Noida, Uttar Pradesh, is India's largest digital payments platform, serving over 8 million merchants with its diverse payment solutions. The company enables consumers to make seamless transactions from any bank account to any bank account without incurring fees. As a pioneer ...
Paytm offers competitive salaries, equity options, generous paid time off (PTO), and a flexible remote work policy to support work-life balance....
Paytm fosters a culture of innovation and agility, emphasizing a data-driven approach to decision-making and a commitment to enhancing user experience...
Paytm • Noida, Uttar Pradesh
Paytm is seeking an Associate Product/Business Analyst to assist in gathering business requirements and support the product lifecycle for Telco services. This role involves monitoring service performance and contributing to operational documentation.
You are an entry-level professional eager to learn and grow in the field of product analysis. You have a keen interest in understanding business requirements and are ready to support documentation of functional specifications and user stories. You are motivated to contribute to the product lifecycle of assigned services and are willing to learn about service monitoring tools and platforms. You possess strong analytical skills and are capable of assisting in the initial investigation of operational issues and incidents. You are detail-oriented and understand the importance of maintaining operational documentation to ensure smooth service delivery.
In this role, you will assist in gathering basic business requirements for Telco services, ensuring that the needs of the business are accurately captured and documented. You will support the documentation of functional specifications and user stories, which are crucial for the development and enhancement of products. You will learn and contribute to the product lifecycle of assigned services, gaining insights into how products evolve from conception to launch. Monitoring the performance and health of live Telco services will be a key responsibility, allowing you to identify areas for improvement and ensure optimal service delivery. You will assist in the initial investigation of operational issues and incidents, working closely with senior analysts to troubleshoot and resolve problems. Additionally, you will support the creation and maintenance of operational documentation, which is essential for maintaining service quality and compliance.
At Paytm, you will be part of a dynamic team that is at the forefront of mobile payments and financial services in India. You will have the opportunity to work with cutting-edge technologies and contribute to innovative solutions that impact millions of users. We believe in creating wealth for our employees and offer a supportive environment for professional growth. You will have access to training and development resources to enhance your skills and advance your career in product analysis. Join us in our mission to democratize credit and bring financial services to the mainstream economy.
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