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Home›Jobs›Gopuff›Customer Service & Live Operations Agent (Weekends & Nights)
Gopuff

About Gopuff

Fast delivery of food and essentials to your door

🏢 Tech, Retail👥 1001+ employees📅 Founded 2013📍 Northern Liberties, Philadelphia, PA💰 $5.2b⭐ 2.7
B2CRetailFoodConsumer GoodsDeliveryeCommerce

Key Highlights

  • Operates in over 1,000 cities across the U.S.
  • Raised $5.2 billion in funding since its inception
  • Employs over 1,000 people in various roles
  • Offers delivery in approximately 30 minutes

Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...

🎁 Benefits

Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...

🌟 Culture

Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...

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Gopuff

Customer Service & Live Operations Agent (Weekends & Nights)

Gopuff • Portugal

Posted 4 months ago🏠 RemoteEntry-LevelCustomer support📍 Portugal
Apply Now →

Skills & Technologies

Slack

Job Description

Gopuff is a dynamic and fast growing online grocery delivery company dedicated to providing exceptional service and convenience to its customers.

We are seeking motivated and customer-focused individuals to join our remote customer service team. As a Central Support Agent, you will be responsible for handling customer, driver and MFC (Micro Fulfillment Centre) inquiries and issues primarily through Live chat, Email, Phone and Slack tickets. Your role will be pivotal in ensuring our customers have a seamless experience from order placement to delivery and aftercare.

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