Maximize your organic traffic with BrightEdge
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
BrightEdge • Chicago
BrightEdge is hiring an Account Manager to manage and grow a portfolio of enterprise customers. You'll serve as a trusted advisor to senior marketing leaders, ensuring the delivery of ongoing value. This role requires strong relationship management skills and a focus on customer retention.
You have a proven track record in account management, ideally with experience in managing enterprise-level clients. You thrive in executive conversations and understand how to demonstrate ROI to senior marketing leaders. Your ability to build and maintain long-term customer relationships is a key strength, and you take pride in ensuring customer satisfaction and success.
You are results-driven and enjoy the challenge of meeting quotas while providing exceptional service. Your communication skills are top-notch, allowing you to effectively convey the value of BrightEdge's offerings to clients. You are proactive in identifying opportunities for account growth and are skilled at navigating complex client needs.
Experience in digital marketing or technology sectors is a plus, as is familiarity with analytics and performance metrics. You are comfortable using CRM tools to track customer interactions and manage your portfolio effectively. A background in sales or customer success can enhance your ability to excel in this role.
As an Account Manager at BrightEdge, you will own and grow a portfolio of enterprise customers, acting as their primary point of contact. You will engage with senior marketing leaders to understand their goals and challenges, ensuring that BrightEdge remains a critical part of their digital strategy. Your role will involve regular check-ins and strategic discussions to assess customer satisfaction and identify areas for improvement.
You will be responsible for demonstrating the ongoing value of BrightEdge's solutions, using data and insights to prove ROI. This will require you to stay informed about industry trends and the competitive landscape, allowing you to provide relevant recommendations to your clients.
In addition to managing existing accounts, you will also seek opportunities for upselling and cross-selling additional services. Your ability to build strong relationships will be essential in retaining customers and expanding their engagement with BrightEdge.
You will collaborate closely with internal teams, including sales, marketing, and product development, to ensure that customer feedback is communicated and addressed. Your insights will help shape the future of BrightEdge's offerings, making your role integral to the company's success.
BrightEdge offers a dynamic work environment where you can make a significant impact on our clients' success. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a collaborative team that values innovation and customer-centric solutions. Join us in helping enterprises achieve their digital marketing goals and drive measurable results.
Apply now or save it for later. Get alerts for similar jobs at BrightEdge.
