Welcome to the Worldwide Returns & ReCommerce, (WWRR) organization at Amazon.com. We aspire to achieve zero cost of returns and zero product waste through innovative new liquidation channels, optimizing our existing channels, donating the right products to people in need, and reducing our reliance on recycling.
Amazon WWRR is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business key performance metrics with laser focus.
In this role, as Sr. Vendor Mgr, Liquidations, you be responsible for building and managing the programs that support new and specialty liquidations businesses for Amazon ReCommerce. It will be your job to ensure that the right product goes through the right channels to optimize recovery value of products across the liquidation’s portfolio. This role requires a strategic leader with program management, vendor management and financial acumen to find new opportunities and build out our existing channels.
You will be responsible for identifying opportunities to drive a strong and diversified liquidations recovery business, creating and strengthening partnerships with external vendors, and improving customer experience across channels.
**Up to 50% travel required for role**
Key job responsibilities
• Owning the new Liquidation channels business and financial performance, input, defect metrics.
• Owning the commercial agreements with liquidation vendor business-2-business (B2B customers.
• Expanding and managing specialty liquidations programs (i.e. 3P auctions, 1P solutions) to optimize recovery.
• Account Management and Program Management of Liquidation Channels.
• Making business decisions to optimize recovery across channels.
• Improving customer experience for buyers.
• Identifying industry trends and identifying the right vendor partners to support the strategic goals and objectives
• Setting goals and strategic direction for the business, ensuring alignment with broader business goals and vision.
• Representing Amazon when meeting with senior executive teams from top vendors and building long term strategic relationships.
• Conducting Request for Proposal (RFP) or strategic negotiations on behalf of Amazon with our external vendors/buyers.
• Represent your business with senior leadership at business reviews.
• Work cross-functionally with Product Owners, Tech, Business, Finance and Operations partners
• Resolving barriers and issues to improved recovery and customer experience.
A day in the life
You will get the opportunity to work cross-functionally with ReLo Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) buyers of Amazon and FBA Seller liquidation quality product. Your work is dynamic in nature, and challenges your think big and problem solving skillsets. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement.- 5+ years of account management, project or program management or buying experience
- Experience negotiating with internal and external stakeholders
- Experience with business analysis and P&L management
- 5+ years of working cross functionally with tech and non-tech teams experience- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
