
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is hiring a Site Merchandising PM to support seller product growth through demand planning and program development. You'll collaborate closely with various departments to design and improve data-driven programs. This role requires strong problem-solving skills and the ability to communicate effectively in both Korean and English.
You have a proactive approach to exploring new methods and solving problems, demonstrating a keen ability to identify necessary improvements in a changing business environment. You are skilled at formulating hypotheses based on data and validating results to provide clear recommendations. You excel in managing multiple priorities in a structured manner, ensuring that tasks are completed efficiently. Your logical reasoning and data-driven insights allow you to articulate issues clearly to stakeholders. You are adept at collaborating with relevant departments and leadership, fostering effective communication and teamwork. Proficiency in both Korean and English is essential for your role, enabling you to navigate diverse communication needs.
As a Site Merchandising PM, you will plan and execute marketing campaigns and promotions tailored to specific categories, aiming to enhance product visibility and sales. You will design scalable programs and policies that sellers can utilize autonomously, ensuring that performance metrics are maintained at optimal levels. Analyzing existing program issues and identifying root causes will be a key part of your responsibilities, as you work with related teams to share findings and develop improvement strategies. You will collaborate with relevant organizations to introduce new programs, using data to persuade leadership and define key performance indicators post-launch. Establishing standard operating procedures and inter-departmental collaboration processes will be crucial for improving operational efficiency. You will also diagnose operational processes to identify areas for enhancement and validate execution results. Your role will involve leading the planning, design, and implementation of programs and processes, working closely with leadership and relevant departments. Additionally, you will analyze market trends and company issues to develop monthly and annual operational calendars. You will strategize customer relationship management initiatives, analyzing campaign and promotion data to derive insights and conduct various tests.
Coupang provides a dynamic work environment where you can witness daily growth for yourself, your colleagues, your team, and the entire company. You will have the opportunity to contribute to the future of commerce, solving customer problems and challenging traditional notions. Join us if you seek a high-tech, always-on work experience in a hyper-connected world.
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