The mobile bank that redefines your finances
N26 is a leading mobile banking app headquartered in Mitte, Berlin, Germany, with over 1,001 employees. The company has raised $1.7 billion in funding through multiple rounds, including a Series D round, and aims to redefine banking in Europe by offering app-based checking accounts with minimal fees...
N26 offers competitive equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a learning budget and...
N26 fosters a tech-driven culture focused on innovation in the fintech space. The company emphasizes a customer-centric approach, leveraging advanced ...
N26 • Madrid
N26 is seeking a Senior Manager of Banking Operations to lead a team in delivering global banking operations excellence. You will co-create and implement strategies while ensuring compliance with local regulations. This role requires strong banking expertise and leadership skills.
You have extensive experience in banking operations, ideally with a focus on service delivery in a regulated environment. Your leadership skills are complemented by a deep understanding of banking processes and a commitment to operational excellence. You thrive in collaborative settings, working closely with teams to align on strategic goals and ensure seamless execution of banking operations. You are adept at identifying risks and challenges, and you proactively manage projects to enhance efficiency and effectiveness in operations.
You possess a data-driven mindset, using metrics to refine operational processes and improve service delivery. Your ability to communicate effectively with stakeholders at all levels ensures that your teams are aligned and informed during product launches and market expansions. You are passionate about mentoring and developing your team, fostering a culture of continuous improvement and innovation.
Experience in a global banking environment or with outsourcing partners is a plus. Familiarity with automation and standardization initiatives will enhance your ability to drive change and improve operational performance.
As the Senior Manager of Banking Operations at N26, you will lead a dedicated team focused on delivering best-in-class banking operations. You will co-create and implement strategies that align with the overall goals of the organization, ensuring that your teams are well-prepared for new product launches and market entries. Your role will involve improving end-to-end process effectiveness and efficiency, while adhering to local regulations and commitments.
You will be responsible for service delivery and governance with outsourcing partners, identifying and mitigating risks associated with operational challenges. Your proactive approach will help prioritize key projects and opportunities, allowing you to scope and execute initiatives that drive operational excellence.
Collaboration with supporting functions will be essential as you monitor, analyze, and enhance performance metrics. You will represent the voice of the customer, ensuring that operational processes meet the highest standards of quality and efficiency. Your leadership will inspire your team to challenge the status quo and embrace innovative solutions that enhance service delivery.
N26 is committed to creating an inclusive workspace where everyone feels valued and respected. We encourage you to apply even if your experience doesn't match every requirement. Join us in building a cutting-edge service delivery organization that sets the standard for banking operations excellence. We offer competitive compensation and opportunities for professional growth within a dynamic and supportive environment.
Apply now or save it for later. Get alerts for similar jobs at N26.
