Experience Advocate

Who you are

You are someone who takes pride in delivering exceptional customer support and understands the importance of guiding customers through significant financial decisions. You possess strong communication skills and can navigate complex customer interactions with empathy and efficiency. You are comfortable working in a fast-paced environment and can handle tough situations with integrity. You are eager to learn about the real estate industry and develop your expertise in home-buying and selling processes.

What you'll do

As an Experience Advocate at Opendoor, you will be the face and voice of the company, assisting customers with their inquiries and guiding them through the home-buying and selling process. You will respond to incoming calls and written communications, addressing customer needs and resolving issues effectively. Your role will involve collaborating with internal stakeholders to enhance the customer experience and ensure that customers receive accurate information. You will also be responsible for de-escalating challenging interactions and finding solutions to complex problems.

What we offer

At Opendoor, you will have the opportunity to work in a supportive environment where your contributions directly impact customer satisfaction. We provide comprehensive training to help you develop your skills and knowledge in the real estate sector. You will be part of a mission-driven team that is dedicated to transforming the homeownership experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.