Engineering Manager, Merchant Health Experience

Who you are

You have a proven track record of successfully leading engineering teams, with a focus on recruiting, coaching, and developing exceptional talent. Your experience includes building and operating highly-scalable data-intensive services, and you have a strong understanding of observability solutions, including telemetry collections and anomaly detection driven by machine learning models. You thrive in collaborative environments, successfully navigating cross-discipline and cross-team collaborations to achieve shared goals.

You possess hands-on technical leadership skills, guiding your team through architecture, design, code reviews, quality assurance, and incident management. Your commitment to cultivating a culture of engineering excellence, innovation, and continuous improvement is evident in your approach to team dynamics and project execution. You are passionate about driving your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence.

Desirable

Experience with machine learning models and health alert infrastructure is a plus, as is familiarity with the financial technology landscape. You understand the importance of providing personalized, real-time insights to enterprise customers and are eager to contribute to Stripe's mission of increasing the GDP of the internet.

What you'll do

As the Engineering Manager for the Merchant Health Experience team, you will lead the development of Stripe's health alerts, extending their reach to cover a wider array of product areas and users. You will be responsible for recruiting and developing a team of exceptional engineers, fostering a culture of collaboration and innovation. Your hands-on technical leadership will guide your team in building and operating data-intensive services that provide actionable insights and performance reports.

You will work closely with cross-functional teams to ensure that the health alert infrastructure meets the needs of Stripe's enterprise customers. Your role will involve driving the technical direction of projects, ensuring that your team adheres to best practices in software development and operational excellence. You will also be responsible for mentoring team members, helping them grow in their careers while delivering high-quality solutions.

What we offer

At Stripe, you will have the opportunity to work on meaningful projects that impact the global economy. We offer a collaborative work environment where innovation is encouraged, and your contributions will directly influence the success of our products. You will be part of a team that values diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to provide businesses with the tools they need to succeed in the digital economy.