Amazon Catalog Services builds the systems that host and run the world’s largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and vending the product catalog metadata. This metadata (schema) governs all the possible product information and powers Amazon end-to-end processes, starting on how we organize products, how we define all possible product attributes, how we guide selling partners when listing them, all the way to power customer shopping experiences (e.g., product overview in detail pages, browse taxonomy, search and navigation filters). If you've ever shopped on Amazon, you interacted with our product.
We are expanding our ability to process metadata using Generative AI, building Product Knowledge, making faster decisions comparable to humans by leveraging LLMs and GenAI Agents with high precision. This includes scaling resiliency of our services for providing a unified body of content to downstream clients. We are hiring a Senior Technical Program Manager (Sr. TPM) for this charter in New York.
As a Sr. TPM in this role, you will collaborate closely with a team of managers, engineers and scientists to deliver solutions into production, establish partnerships with other organizations such as Retail, Category businesses, Operations, Search, to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and monitoring progress across the entire Amazon eCommerce pipeline. You will provide direct visibility to senior leadership on all aspects of your programs, drive cross team collaboration, and prioritize initiatives that are crucial to businesses.
Key job responsibilities
• Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead.
• Partner with engineers, scientists, and businesses to deliver scalable services, and build road maps for the projects you own.
• Deeply analyze problems to generate requirements and plans of action; provide simple solutions to complex problems.
• Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.
• Be expected to discover, define, and apply scientific, engineering, and business best practices. - 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 3+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 5+ years of relevant work in a data center or other critical environment experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
