Operations Supervisor

Who you are

You have experience in operations management, ideally within a logistics or fulfillment environment. You understand the importance of maintaining high standards of service and efficiency in a busy setting. Your leadership skills enable you to motivate and guide a team effectively, ensuring that everyone is aligned with the company's goals. You are comfortable working on weekends, holidays, and overtime as needed, demonstrating your commitment to the role. You possess the physical capability to stand for most of the day and lift up to 50lbs, which is essential for the demands of the job. You value diversity and inclusivity in the workplace, contributing to a positive team culture.

What you'll do

As an Operations Supervisor at ShipMonk, you will be responsible for overseeing daily operations within the fulfillment center. You will lead a team of employees, ensuring that all tasks are completed efficiently and to the highest standards. Your role will involve monitoring performance metrics and implementing strategies to improve productivity and service quality. You will collaborate with other departments to ensure seamless operations and address any issues that arise. Additionally, you will be involved in training new staff and fostering a culture of continuous improvement within your team. Your ability to adapt to changing circumstances will be crucial as you navigate the fast-paced environment of fulfillment operations.

What we offer

At ShipMonk, we offer a supportive work environment where you can grow your career in operations management. You will have the opportunity to work with cutting-edge technology and be part of a team that is dedicated to revolutionizing fulfillment for ecommerce brands. We believe in investing in our employees and providing them with the tools and resources they need to succeed. Our commitment to transparency and honest partnerships extends to our employees, ensuring that you feel valued and recognized for your contributions.