Amazon's Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager to contribute to our mission of developing selling partner capabilities through quality support solutions. The role involves driving the roadmap and promotion of new educational programs to empower selling partners on Amazon to thrive. As a key contributor, you will assume end-to-end ownership of the program, addressing needs to enhance satisfaction and improve the selling partner experience. Collaboration with both local and global business teams is integral to this role.
You will bring together business skills, empirical data, social engagement, and technology while learning about Amazon operations and products and programs for selling partners that increase and maximize their knowledge and capabilities. This position requires a proven ability to cultivate strong partnerships, provide consultation, and effectively interface with senior leaders to influence multiple stakeholders at all levels of the organization. It's a unique opportunity to gain broad exposure to senior leaders and JP/WW Retail teams across Amazon. You should be a thought leader who is comfortable presenting to all levels of leadership. If you love a challenge and have a passion for transforming Amazon Japan selling partner capabilities from the point of view of educational solutions, we want to talk to you.
Key job responsibilities
- Develop and execute content that enhances selling partner capabilities
- Own end-to-end program lifecycle from conception to implementation, ensuring alignment with legal and compliance requirements
- Define and execute strategic roadmap balancing business objectives with selling partner needs
- Analyze selling partner data and feedback to identify business opportunities
- Drive selling partner engagement through pilot programs and targeted outreach to accelerate adoption of new solutions
- Partner with cross-functional teams to design and implement scalable solutions
- Build and maintain relationships with key stakeholders to secure support and drive adoption
- Establish clear goals and analyze key metrics to demonstrate business impact and guide improvements
About the team
Japan Consumer Innovationの社員インタビューはこちらEmployee Interview for Japan Consumer Innovation- 5+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and executing against program timeline & requirements experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in Japanese- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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