Transforming enterprise search with AI technology
Yext is a leading provider of AI-driven search solutions, helping enterprises like FedEx and Citibank seamlessly manage their online presence. Headquartered in Chelsea, New York, Yext has raised $118.3 million in Series F funding and employs over 1,000 people. The company launched Yext Chat in 2023,...
Yext offers a comprehensive benefits program that includes equity options, generous PTO, and a flexible work-from-anywhere policy. Employees also bene...
Yext fosters a culture focused on innovation and bridging the gap between digital and physical worlds. The company emphasizes continuous improvement a...
Yext • Manila, Philippines
Yext is seeking an Operations Analyst to assist with client initiatives, including customer onboarding and data integrations. This role requires strong analytical skills and a collaborative mindset.
You are an analytical thinker with a keen interest in operations and client engagement. You thrive in collaborative environments and enjoy working with teams to drive successful outcomes for clients. Your attention to detail ensures that you can manage multiple tasks effectively while maintaining a focus on quality and accuracy. You are eager to learn and grow within the operations field, contributing to the success of the Yext Services team.
Experience in data analysis or project management is a plus, as is familiarity with client-facing roles. You are comfortable using various software tools to assist in your tasks and have a proactive approach to problem-solving.
As an Operations Analyst at Yext, you will play a crucial role in supporting client initiatives. You will assist with customer onboarding processes, ensuring that clients have a smooth transition onto the Yext platform. Your responsibilities will include helping with product launches, where you will coordinate with various teams to ensure timely delivery and execution. You will also be involved in data integrations, working closely with technical teams to ensure that client data is accurately integrated into the Yext system.
In addition to onboarding and integrations, you will assist in platform configuration, helping clients customize their experience to meet their specific needs. Troubleshooting issues will be a key part of your role, as you will work to resolve any challenges that arise during client engagements. You will also contribute to solution strategizing, collaborating with team members to develop effective strategies that enhance client satisfaction and engagement.
Yext provides a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to delivering exceptional service to clients. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us at Yext and be part of a team that is transforming brand visibility across digital channels.
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