Senior Account Manager

Who you are

You have a proven track record in account management, ideally with experience in the IT or technology sector. Your ability to build and maintain strong relationships with clients is key to your success. You are results-driven and thrive on identifying growth opportunities within existing accounts. You understand the importance of strategic account management and are skilled at driving revenue growth through effective client engagement. You are enthusiastic about technology and how it can transform businesses, and you are prepared to go above and beyond for the betterment of your customers.

Desirable

Experience in Managed Service Providers (MSPs) or IT infrastructure management is a plus. Familiarity with AI-driven solutions and their application in business contexts will set you apart. You are comfortable working in a fast-paced environment and can adapt to changing client needs. A background in sales or business development will enhance your ability to identify upsell opportunities.

What you'll do

In this role, you will proactively engage with current customers to identify upsell and cross-sell opportunities. You will work closely with clients to understand their needs and challenges, ensuring that Kaseya's solutions are effectively meeting their requirements. You will be responsible for developing account strategies that align with client goals and drive mutual success. Your role will involve regular communication with clients to strengthen relationships and ensure satisfaction with Kaseya's services. You will collaborate with internal teams to deliver exceptional service and support to your clients, ensuring that they are aware of new features and solutions that can benefit their operations. You will track account performance and report on growth metrics, using data to inform your strategies and decisions. You will also participate in client meetings and presentations, showcasing Kaseya's capabilities and how they can help clients achieve their business objectives.

What we offer

Kaseya provides a dynamic work environment where you can grow your career while making a significant impact on our clients' success. We offer competitive compensation and benefits, along with opportunities for professional development. You will be part of a team that values collaboration and innovation, and you will have the chance to work with cutting-edge technology that is shaping the future of IT management. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.