Customer Marketing Campaign Manager

Who you are

You have a proven track record in managing customer marketing campaigns, demonstrating your ability to plan and execute initiatives that drive engagement and retention. Your experience in the beauty and wellness industry is a plus, as it allows you to understand the unique needs of our clients. You are self-directed and thrive in a fast-paced environment, where you can take ownership of projects from inception to completion. Your strong communication skills enable you to collaborate effectively with cross-functional teams, ensuring that marketing strategies align with business objectives.

You possess a keen analytical mindset, allowing you to assess the effectiveness of marketing campaigns and make data-driven decisions. You are comfortable using various marketing tools and platforms to track performance metrics and optimize campaigns. Your creativity shines through in your ability to develop compelling marketing content that resonates with our target audience. You are adaptable and open to feedback, continuously seeking ways to improve your skills and contribute to the team's success.

Desirable

Experience with digital marketing tools and platforms is highly desirable, as it will enhance your ability to execute campaigns effectively. Familiarity with CRM systems and marketing automation tools will give you an edge in managing customer relationships and streamlining marketing processes. A background in event planning or management will also be beneficial, as you will be responsible for organizing strategic events that engage our customers and promote our brand.

What you'll do

In this role, you will be responsible for planning and managing customer marketing campaigns that drive engagement and retention. You will collaborate with various teams, including sales and product, to ensure that marketing initiatives align with business goals. Your responsibilities will include developing campaign strategies, creating marketing materials, and executing promotional activities. You will analyze campaign performance and provide insights to optimize future initiatives.

You will also play a key role in organizing strategic events that showcase our solutions and engage our customers. This includes coordinating logistics, managing budgets, and ensuring a seamless experience for attendees. You will work closely with external vendors and partners to deliver high-quality events that reflect our brand values.

Additionally, you will be responsible for maintaining relationships with our customers, gathering feedback, and identifying opportunities for improvement. Your insights will help shape our marketing strategies and enhance customer satisfaction. You will stay up-to-date with industry trends and best practices, ensuring that our marketing efforts remain innovative and effective.

What we offer

At Zenoti, we pride ourselves on being a great place to work, recognized for our commitment to empowering our employees. You will have the opportunity to work in a collaborative environment where your contributions are valued. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a positive impact in the beauty and wellness industry, and help us continue to innovate and lead in this space.