Solutions Engineer

Who you are

You have a strong background in technical sales or solutions engineering, with experience in engaging with clients to understand their needs and provide tailored solutions. Your ability to communicate complex technical concepts in a clear and concise manner is one of your key strengths, allowing you to build trust and rapport with stakeholders. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on delivering exceptional customer experiences. You thrive in collaborative settings, working closely with sales and engineering teams to drive successful outcomes. You are passionate about technology and its potential to transform businesses, and you are eager to contribute to a company that is at the forefront of payment innovation.

Desirable

Experience in the fintech industry or with payment solutions would be a significant advantage, as would familiarity with direct debit and open banking concepts. A background in software development or technical support can also enhance your ability to understand and address customer challenges effectively.

What you'll do

In this role, you will be the primary technical lead during engagements with prospective and existing merchants, helping to qualify, shape, and close new business opportunities. You will work closely with the sales team to present GoCardless's solutions, demonstrating how they can meet the unique needs of each client. Your day-to-day responsibilities will include providing technical guidance and oversight on exciting opportunities, ensuring that clients receive the best possible support throughout their journey with GoCardless. You will also collaborate with product and engineering teams to relay customer feedback and contribute to the continuous improvement of our offerings. Your role will involve preparing and delivering presentations, conducting product demonstrations, and participating in customer meetings to address technical inquiries and concerns.

What we offer

At GoCardless, we are committed to creating an inclusive and supportive work environment. We offer competitive compensation and benefits, along with opportunities for professional development and growth. You will be part of a dynamic team that values collaboration and innovation, working towards a common goal of transforming the way businesses handle payments. Our commitment to sustainability and reducing our environmental impact is also a core part of our mission, and we encourage you to be part of this journey. We believe in the importance of work-life balance and provide flexible working arrangements to support our employees' well-being.