Transforming healthcare with data-driven insights
Tempus, headquartered in Chicago, Illinois, is a technology company that has developed the largest library of clinical and molecular data, focusing on oncology. With over 1,000 employees, Tempus partners with leading healthcare institutions to provide data-driven insights and personalized treatment ...
Tempus offers competitive salaries, equity options, generous PTO, flexible remote work policies, and comprehensive health benefits, including parental...
Tempus fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to improving patient outcomes throu...
Tempus • Chicago, IL
Strategy & Customer Operations Manager
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Position Summary: The Strategy & Customer Operations Manager will be instrumental in enhancing our customer experience by developing sustainable reporting systems, driving process improvements, and leading product development initiatives. This role demands a strategic thinker with a robust background in operations, process improvement, and cross-functional collaboration.
Key Responsibilities:
Qualifications:
Join us at Tempus, where we're not just a typical healthcare company. We challenge the status quo, innovate at speed, and are united by a shared mission to revolutionize patient care. As a member of our team, you'll contribute to a culture that values building, learning, and innovating. Together, we're changing the world of data-driven healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The expected salary range below is applicable if the role is performed from [Illinois] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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