Principal Technical Program Manager - AI for Member Systems (AIMS)

Who you are

You have extensive experience in technical program management, particularly in AI and machine learning domains. Your background includes collaborating with leadership to define vision and strategy, ensuring that high-impact initiatives are successfully delivered. You possess strong organizational skills and can manage multiple projects simultaneously while driving cross-company collaboration.

You are adept at setting clear objectives and key results (OKRs) and have a proven track record of executing complex projects. Your ability to communicate effectively with both technical and non-technical stakeholders allows you to bridge gaps and foster collaboration across teams. You understand the nuances of AI systems and their applications in enhancing user experiences.

You value diversity and inclusion in the workplace and are committed to creating an environment where all team members feel valued and empowered. Your leadership style encourages open communication and collaboration, fostering a culture of innovation and excellence.

Desirable

Experience in the entertainment industry or with large-scale consumer applications is a plus. Familiarity with generative AI and large language models (LLMs) will enhance your ability to contribute to the team's objectives. You are passionate about leveraging AI to improve member experiences and are eager to stay updated on the latest advancements in the field.

What you'll do

In this role, you will partner closely with AIMS leadership to define and refine the team's vision and multi-year roadmap for AI-driven member experiences. You will lead planning cycles, set clear objectives and key results (OKRs), and drive execution across multiple AI initiatives, including recommendations, personalization, search, and discovery.

You will be responsible for ensuring that projects are delivered on time and meet the high standards expected by Netflix members. Your role will involve coordinating with various teams, managing dependencies, and mitigating risks to ensure successful project outcomes. You will also play a key role in fostering a culture of collaboration and innovation within the AIMS organization.

You will regularly communicate project status to stakeholders, providing updates on progress, challenges, and next steps. Your ability to synthesize complex information and present it clearly will be crucial in keeping everyone aligned and informed. You will also have the opportunity to mentor and guide junior team members, helping them grow in their roles and develop their skills.

What we offer

Netflix offers a dynamic work environment where you can make a significant impact on how members discover and connect with stories they love. You will be part of a team that values creativity, collaboration, and innovation. The company is committed to providing competitive compensation and benefits, ensuring that you are rewarded for your contributions.

You will have access to resources and support to help you succeed in your role and advance your career. Netflix encourages a culture of continuous learning and development, providing opportunities for professional growth and skill enhancement. Join us in redefining the entertainment experience for millions of members worldwide.